Privacy policy

PRIVACY POLICY

HAVE A STRONG DAY.

This Privacy Policy explains how HAVE A STRONG DAY. (“we,” “us,” or “our”) collects, uses, and shares personal information when you visit haveastrongday.com, make a purchase, or contact us.

Information We Collect

Depending on how you interact with our store, we collect:

  • Contact information: Your name, email address, billing and shipping addresses, and phone number when provided.

  • Order information: Products purchased, order details, payment status, and information related to refunds or replacements.

  • Customer support information: Messages, photos, and other information you provide when contacting us.

  • Device and browsing information: Your IP address, browser and device details, and information about how you interact with our website, collected through cookies and similar technologies.

Payment information is processed by Shopify and the payment providers available at checkout. Their handling of payment information is subject to their applicable privacy policies.

How We Use Your Information

We use personal information to:

  • Process payments and fulfill, ship, and manage orders.

  • Send order confirmations, shipping updates, and customer service messages.

  • Handle questions, product issues, refunds, and replacements.

  • Maintain and improve our website and shopping experience.

  • Detect and prevent fraud, misuse, and security incidents.

  • Meet legal, tax, accounting, and recordkeeping obligations.

  • Send marketing emails when permitted by law and consistent with your preferences.

Shopify

Our store is hosted on Shopify, which provides the platform we use to sell products and manage transactions. Shopify processes personal information to provide its services and may also process information for its own purposes as described in its privacy policy.

Read Shopify’s Consumer Privacy Policy.

Printful & Order Fulfillment

Our products are made to order and fulfilled through Printful. We share information needed to produce and deliver your purchase, such as your name, shipping address, order details, and contact information where necessary.

Printful and its fulfillment and shipping partners use this information to process orders, deliver packages, and address fulfillment issues.

Read Printful’s Privacy Policy.

Other Disclosures

We may share relevant information with service providers that support our store, including payment processors, shipping carriers, and providers of technical or customer support services.

We may also disclose information when reasonably necessary to comply with legal obligations, respond to lawful requests, prevent fraud, or protect the rights and safety of our customers and business.

If our business is sold, merged, or reorganized, personal information may be transferred as part of that transaction, subject to applicable law.

Cookies & Similar Technologies

Our website and its service providers use cookies and similar technologies to support functions such as remembering your cart and preferences, maintaining security, and understanding website activity.

You can manage cookies through your browser settings and, where available, our website’s privacy controls. Blocking certain cookies may affect checkout or other website features.

Email Marketing

You can unsubscribe from marketing emails at any time by using the unsubscribe link in an email or contacting contact@haveastrongday.com.

Unsubscribing from marketing does not stop necessary messages about your orders or customer support requests.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, providing support, resolving disputes, and meeting legal and accounting requirements.

Retention periods vary according to the information involved and the reason it is needed.

Security

We use reasonable safeguards to protect personal information. However, no internet transmission or electronic storage system is completely secure, and we cannot guarantee absolute security.

International Processing

Our service providers may process and store information outside your state or country. Privacy laws in those locations may differ from those where you live. Where required, appropriate safeguards apply to international transfers.

Your Privacy Rights

Depending on your location and applicable law, you may have rights to access, correct, delete, or obtain a copy of your personal information, or to object to or restrict certain processing.

Where processing relies on consent, you may withdraw that consent. Withdrawal does not affect processing already lawfully carried out.

To submit a privacy request, email contact@haveastrongday.com. We may need to verify your identity before responding. Some information may need to be retained to meet legal obligations or other permitted purposes.

Where applicable, you may also complain to your local data protection authority.

Children’s Privacy

Our store is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can investigate and take appropriate action.

Third-Party Links

Our website may link to other websites. Their privacy practices are governed by their own policies. Please review those policies before providing personal information.

Changes to This Policy

We may update this policy to reflect changes in our practices, services, or legal requirements. We will post the revised policy on this page and provide additional notice where required by law.

Contact Us

For privacy questions or requests, contact:

HAVE A STRONG DAY.
Email: contact@haveastrongday.com
Mail: 265 S Western Ave, Unit 743222
Los Angeles, CA 90004