Terms of service
TERMS OF SERVICE
OVERVIEW
This website is operated by HAVE A STRONG DAY. Throughout these Terms, “we,” “us,” and “our” refer to HAVE A STRONG DAY.
By visiting haveastrongday.com or purchasing from our store, you agree to these Terms of Service and the policies referenced here, including our Privacy Policy and Returns & Refunds Policy.
Our store is hosted on Shopify. Our products, including shirts, sweatshirts, hoodies, hats, and other merchandise, are made to order and fulfilled through Printful and its fulfillment partners.
Your purchase is from HAVE A STRONG DAY. Please direct order questions and customer service requests to contact@haveastrongday.com.
SECTION 1 — USING OUR STORE
To place an order, you must be legally able to enter into a binding agreement or have permission from a parent or legal guardian.
You agree to use our website lawfully. You may not interfere with its security or operation, distribute malicious code, commit fraud, or violate another person’s intellectual property or privacy rights.
We may restrict access or decline orders for legitimate reasons, including suspected fraud, unlawful activity, or violations of these Terms, subject to applicable law.
SECTION 2 — MADE-TO-ORDER PRODUCTS
Our products are produced after an order is placed. Depending on the item, production may include printing, embroidery, or other customization.
Please review the product description, size guide, color selection, quantity, and shipping information before purchasing.
Product photographs and mockups illustrate the intended design. Screen settings and production methods may cause minor differences in color, texture, or design placement. This does not limit your rights if a product is defective, incorrect, or materially different from its description.
SECTION 3 — ORDER PROCESSING & PRODUCTION
Most orders are fulfilled within an estimated 2–5 business days after submission to our fulfillment partner. Fulfillment is the time needed to prepare and produce your items; it does not include shipping.
Production estimates may vary by product, availability, order volume, holidays, or other circumstances. Any more specific estimate provided for your order should be reviewed before purchase.
If we cannot ship within the applicable timeframe, we will notify you and provide delay-consent or cancellation and refund options as required by law.
SECTION 4 — SHIPPING & DELIVERY
Shipping options, charges, and available delivery estimates are shown at checkout.
Total delivery time includes both production and shipping. Selecting faster shipping does not necessarily shorten production time.
Products may be fulfilled at different facilities. An order containing multiple items may arrive in separate packages and on different dates.
Delivery estimates may be affected by carrier disruptions, customs processing, weather, and other circumstances. These estimates do not limit any rights you have under applicable law.
Contact contact@haveastrongday.com if you have questions about a delayed or missing shipment.
SECTION 5 — SHIPPING ADDRESSES & UNCLAIMED PACKAGES
You are responsible for providing a complete and accurate shipping address.
If you notice an address error, contact us immediately. We will check whether a correction is still possible, but changes cannot be guaranteed after fulfillment or shipping has begun.
If a package is returned because you provided an incorrect or incomplete address, or because it was unclaimed, additional shipping charges may apply to resend it.
Please contact us promptly if tracking shows a return to sender. Returned items are generally held by our fulfillment partner for 30 days before they may be donated and become unavailable for reshipment.
SECTION 6 — ORDER CHANGES & CANCELLATIONS
If you need to change or cancel an order, email contact@haveastrongday.com immediately with your order number and requested change.
Because production may begin shortly after purchase, we cannot guarantee that a request can be accommodated.
Once fulfillment has started, we generally cannot accept voluntary cancellations or changes to the product, size, color, or design. This restriction does not affect cancellation or refund rights required by applicable law.
If we confirm a cancellation before production begins, we will refund the canceled items and any applicable shipping charges to your original payment method.
SECTION 7 — RETURNS, REPLACEMENTS & REFUNDS
Our Returns & Refunds Policy governs requests for returns, replacements, and refunds.
Because our products are made to order, we do not accept returns or exchanges for changes of mind, personal preferences, or a customer’s selection of the wrong size or color, except where required by law.
If an item arrives damaged, defective, misprinted, or incorrect, contact contact@haveastrongday.com within 30 days of delivery. Include your order number, a description of the problem, and clear photos.
For packages believed to be lost in transit, contact us within 30 days of the estimated delivery date.
Approved claims qualify for a replacement at no additional cost or an appropriate refund. These protections apply to regular-priced and sale items.
Do not send merchandise back without contacting us first. We will provide return instructions if a physical return is necessary.
These reporting windows do not shorten any mandatory rights or remedies available under applicable law.
SECTION 8 — PRICES, PAYMENTS & AVAILABILITY
Prices and available products may change. Changes do not automatically alter the price of an order already accepted.
Applicable shipping charges and taxes collected by our store are displayed at checkout. Payment must be successfully processed before an order proceeds to fulfillment.
If a product becomes unavailable or an order contains a significant pricing or listing error, we will contact you to explain the issue. We will not charge a higher price without your agreement. If we cancel a paid order, we will refund the canceled portion and applicable charges.
Promotions and discount codes are subject to the conditions stated with each offer.
SECTION 9 — INTERNATIONAL ORDERS
Where international shipping is available, your order may be subject to customs duties, import taxes, or carrier clearance fees.
Unless checkout states that these charges are included or prepaid, you may be responsible for paying them as permitted by applicable law.
Customs processing may affect delivery times. Contact us if you need clarification about charges shown at checkout.
SECTION 10 — ACCOUNT & ORDER INFORMATION
You agree to provide accurate and current contact, payment, and shipping information.
If you create an account, you are responsible for safeguarding your login details and notifying us of suspected unauthorized use.
We may contact you to verify order information or address a payment, shipping, or fulfillment issue.
SECTION 11 — INTELLECTUAL PROPERTY
Our brand name, logos, original designs, photographs, text, and other website materials are owned by HAVE A STRONG DAY. or used with permission.
Purchasing a product does not transfer ownership of its design or grant permission to reproduce our branding or artwork for commercial purposes.
You may not copy, distribute, or commercially exploit protected website content without permission, except as allowed by law.
SECTION 12 — REVIEWS & SUBMISSIONS
Reviews and other public submissions must reflect your experience and must not contain unlawful content, impersonation, confidential information about others, or material that infringes another person’s rights.
When you submit a review for publication, you permit us to display it in connection with our store and products. We will not alter it in a way that misrepresents your opinion.
We may remove spam, abusive material, or unlawful content. A review will not be removed solely because it is negative.
Private customer service messages and personal information are handled under our Privacy Policy.
SECTION 13 — THIRD-PARTY SERVICES & LINKS
Our store relies on service providers, including Shopify for ecommerce and Printful for production and fulfillment.
Our website may also contain links to independent websites. Their own terms and privacy policies govern your use of those websites.
Using third-party providers does not remove our obligations to you as the seller. Please contact HAVE A STRONG DAY. for help with purchases made through our store.
SECTION 14 — PRIVACY
Our Privacy Policy explains how we collect, use, and share personal information, including information provided to Shopify, Printful, payment providers, and shipping partners.
Please review that policy when using our website or making a purchase.
SECTION 15 — WEBSITE AVAILABILITY & LIABILITY
We take reasonable steps to maintain our website, but we cannot guarantee uninterrupted or error-free access. We may temporarily suspend website features for maintenance or security reasons.
To the extent permitted by law, we are not liable for indirect or consequential losses arising from use of the website.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded, excuses fraud or willful misconduct, or removes mandatory product warranties or consumer remedies.
Our obligations concerning purchased products remain subject to applicable law and our stated policies.
SECTION 16 — GOVERNING LAW
These Terms are governed by the laws of the State of California and applicable United States federal law.
If mandatory consumer protection laws where you live provide additional rights, nothing in these Terms takes those rights away.
SECTION 17 — SEVERABILITY & WAIVER
If a provision of these Terms is found unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
A failure to enforce a provision on one occasion does not waive the right to enforce it later.
SECTION 18 — CHANGES TO THESE TERMS
We may update these Terms to reflect changes in our products, services, or business practices. Revised Terms will be posted on this page, with additional notice where required by law.
Changes will apply prospectively and will not retroactively reduce rights associated with orders already placed.
SECTION 19 — CONTACT INFORMATION
For questions about these Terms or an order, contact:
HAVE A STRONG DAY.
Email: contact@haveastrongday.com
Mailing address: 265 S Western Ave, Unit 743222
Los Angeles, CA 90004
This mailing address is for correspondence. Please contact us before returning merchandise.