Shipping policy

SHIPPING POLICY

All HAVE A STRONG DAY. products are made to order and shipped through our fulfillment partner, Printful. Please allow time for both production and delivery.

ORDER PROCESSING & PRODUCTION

Most orders are produced within an estimated 2–5 business days after submission to our fulfillment partner. Production time does not include shipping time.

Production may take longer during holidays, promotional events, or periods of high demand. Product availability and the type of item ordered may also affect timing.

Business-day estimates generally exclude weekends and holidays observed by the applicable fulfillment facility or carrier.

DOMESTIC SHIPPING

We offer shipping to eligible United States addresses. Available shipping methods, charges, and delivery estimates are displayed at checkout.

Shipping estimates refer to transit time after production unless the estimate specifically includes fulfillment. Choosing a faster shipping method does not necessarily speed up production.

Please use the delivery information provided for your order when planning a time-sensitive purchase.

FREE SHIPPING

Free standard shipping is available for orders with a merchandise subtotal greater than $75 and no more than $500, after discounts and before taxes, shipping to the contiguous United States.

This offer:

  • Applies to the 48 contiguous states and Washington, D.C.

  • Excludes Alaska, Hawaii, U.S. territories, and international destinations.

  • Applies to standard shipping only.

  • Requires no code and is automatically applied at checkout when the order qualifies.

Orders that do not qualify will display applicable shipping charges at checkout.

MULTIPLE ITEMS & SEPARATE SHIPMENTS

Products may be produced at different fulfillment locations or require different packaging. Items in the same order—including hats and apparel—may arrive separately and on different dates.

Separate packages may have separate tracking numbers. We will not charge additional shipping after checkout solely because we split your order into multiple shipments.

ORDER TRACKING

When your order ships, you will receive a shipping confirmation email with tracking information when available.

Tracking updates may not appear immediately after a shipping label is created. If your order arrives in separate packages, check the tracking information for each shipment.

For assistance, contact contact@haveastrongday.com with your order number.

INTERNATIONAL SHIPPING

International shipping is available to the destinations supported at checkout. Availability, rates, and estimated delivery times depend on the destination, product, and shipping service.

International transit times vary, and customs processing may cause additional delays. Production time is separate from shipping time.

CUSTOMS, DUTIES & IMPORT TAXES

International orders may be subject to import duties, taxes, or carrier clearance fees.

Unless checkout specifically states that these charges are included or prepaid, the recipient is responsible for applicable charges as permitted by law. These charges are determined by the destination country and relevant authorities.

Contact your local customs office if you need information about potential import charges before placing an order.

SHIPPING ADDRESSES & DELIVERY

Please verify your shipping address before completing checkout, including apartment or unit numbers and postal codes.

If you notice an error, contact contact@haveastrongday.com immediately. Address changes may not be possible once fulfillment or shipping has begun.

Delivery procedures, including whether a signature is required or a package can be left unattended, depend on the carrier and service used.

If a shipment is returned because of an incorrect or incomplete address, or because it was unclaimed, additional shipping charges may apply to resend it. Contact us promptly: returned items are generally held by our fulfillment partner for 30 days before they may be donated.

DELAYS & MISSING PACKAGES

Production and delivery estimates may be affected by high order volume, severe weather, carrier disruptions, customs processing, or other circumstances.

If we cannot ship within the applicable timeframe, we will notify you and provide delay-consent or cancellation and refund options as required by law.

If your package appears lost in transit, email contact@haveastrongday.com within 30 days of the estimated delivery date. We will investigate with our fulfillment partner and arrange a replacement or refund for an approved claim.

If tracking shows “delivered” but you cannot locate your package, check the delivery location, household members, building management, and carrier delivery details, then contact us promptly so we can help investigate.

These reporting periods do not limit any mandatory rights available under applicable law.

DAMAGED OR INCORRECT ITEMS

If your order arrives damaged, defective, misprinted, or incorrect, contact contact@haveastrongday.com within 30 days of delivery.

Include your order number, a description of the issue, and clear photos. Please review our Returns & Refunds Policy for additional details.

CONTACT

For shipping or delivery questions, email contact@haveastrongday.com.