Refund policy

Returns & Refunds

Every HAVE A STRONG DAY. product is made to order. Please review the product details, size guide, color selection, and shipping address before completing your purchase.

Returns & Exchanges

We do not accept returns or exchanges for changes of mind, ordering the wrong size or color, or personal preferences, except where required by applicable law.

If you receive a damaged, defective, misprinted, or incorrect item, please contact us so we can help.

Damaged, Defective, or Incorrect Items

Email contact@haveastrongday.com as soon as you notice a problem and within 30 days of receiving your order. Include:

  • Your order number or proof of purchase.

  • A description of the issue.

  • Clear photos showing the item and the problem, including the label if you received the wrong size or product.

Once your claim is reviewed and approved, we will arrange a replacement at no additional cost or issue a refund for the affected item. These protections apply to both regular-priced and sale items.

Lost Packages

If your order has not arrived, check your tracking information and confirm the shipping address in your order confirmation.

Contact contact@haveastrongday.com within 30 days of the estimated delivery date to report a package that may be lost in transit. We will investigate with our fulfillment partner and arrange a replacement or refund for an approved claim.

Incorrect Addresses & Unclaimed Shipments

Please provide a complete and accurate shipping address. If your shipment is returned because of an incorrect or incomplete address, or because it was unclaimed, additional shipping charges may apply to resend it.

Contact us promptly if your tracking shows a return to sender. Returned items are held by our fulfillment partner for 30 days, after which they may be donated and become unavailable for reshipment.

Returning an Item

Please contact us before mailing anything back. Approved quality claims generally do not require a physical return. If a return is necessary, we will provide instructions and the correct address.

Refunds

We will notify you by email when your refund is approved. Approved refunds will be issued to your original payment method. Your bank or payment provider may take additional time to post the credit.

For questions about a pending refund, contact contact@haveastrongday.com.

Your Consumer Rights

Nothing in this policy limits any rights you have under applicable consumer protection laws. Where local law provides additional cancellation, return, or refund rights, those rights apply.

Contact

For assistance with your order, email contact@haveastrongday.com.